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CMAST Support and Information
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If you are experiencing issues, or if you have a feature request for the improvement of CMAST, please review the information below.  If you do not see information that will help you to resolve your issue, please fill out a request for assistance and submit it via e-mail to  and NFRC staff will assist you.   

If a request is submitted via, please attach relevant information, such as screen captures of error messages, the version of CMAST, and describe the issue within the parameters of when it happened, what you were doing just before it happened, etc.

Please make sure your CMDOP.CDF files that have been saved have been saved to a different location (folder) than the C://ProgramData/CMAST as the uninstall & reinstall will reset that CMAST folder on the local computer. 

Knowledge Base 

User Manuals


  • CMAST Tutorials, including:
    • How to Register (2019)
    • How to Create Assemblies & Products in CMAST (2019)
    • How to Create a Project in CMAST (2019)
    • How to Create a Bid Report (2019)
    • How to Create a Label Certificate (2019)
    • How to Reset CMDOP in CMAST (2019)



more Calendar

11/4/2020 » 11/19/2020
2020 NFRC Certified Simulator Workshop - Virtual, Session 1

12/2/2020 » 12/16/2020
2020 NFRC Certified Simulator Workshop - Virtual, Session 2

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